Frequently asked questions
Have questions about how we work, where we go, or what to expect? Start here.
At Rockwell’s Mobile Auto Detailing & Paintless Dent Repair, we know you have questions, especially when it comes to protecting your investment. Whether you're looking for mobile dent repair in Martinsburg WV or hail damage repair after a storm, we’re here to help. Below you'll find answers to the most common questions we get from customers across West Virginia, Pennsylvania, Maryland, and beyond.
What is Paintless Dent Repair (PDR)?
Paintless Dent Repair is a non-invasive method of removing minor dents and dings without repainting or using fillers. It preserves your original paint and is ideal for hail damage, door dings, and creases.
Do you come to me or do I need to visit a shop?
We’re 100% mobile. Rockwell’s has the ability to bring precision PDR directly to your home, dealership, body shop, or business lot.
Do you work with insurance claims?
Yes. We work directly with your insurance company to make the process smooth and stress-free.
What areas do you serve?
We proudly serve the Eastern Panhandle of West Virginia and surrounding regions, including parts of Pennsylvania, Maryland and Virginia.
How much does PDR cost?
Prices vary based on damage size, location, and accessibility. We offer free in-person estimates. Please schedule a visit for an accurate quote.
Can large dents be repaired with PDR?
In many cases, yes! If the paint isn’t cracked and the metal isn’t stretched, even larger dents may qualify for paintless repair.
Do you detail vehicles as well?
Yes. We offer full-service auto detailing, including interior cleaning, exterior polishing, headlight restoration, light paint touch-ups, and ceramic coating.
Can you repair lease return or dealership vehicles?
Absolutely. We help both private owners and dealerships restore vehicles to like-new condition before trade-in or lease return. Our PDR process keeps factory paint intact, ideal for inspections.
What makes Rockwell’s different?
With 20+ years of experience, Matt Rockwell delivers expert craftsmanship, trusted by insurance companies and dealerships nationwide. He’s local to the Eastern Panhandle, and known across the U.S. for his storm work.
“Matt has been taking care of our vehicles for many years. They always look better than they did rolling out of the dealership. His attention to detail is beyond measure and it shows that he truly cares about the end result. Im amazed at what he can do with a vehicle, whether it’s cleaning, coating, or paintless dent repair. His work ethic is something rarely seen these days. He ALWAYS shows up when scheduled and is considerate of any scheduling needs we may have. There’s no doubt he’s the best at what he does. For these reasons, we will always choose Rockwells!!”
— Google Review
Still have questions?
Reach out anytime!